Harry’s Camp

Camp Rules:

1. Please ensure that kitchen and bedroom doors are closed when you are away on a drive to prevent monkeys from entering and causing damage.
2. Please don’t sleep with your doors or windows open as wildlife may enter the room.
3. Don’t leave your own belongings like shoes, toys, or cooler boxes outside during drives or at night as they are at risk of being damaged/taken by wildlife.
4. Don’t leave any camp items outside while on a drive, as they are at risk of being damaged/taken by wildlife.
5. Please remain mindful of the presence of monkeys even when you are inside the camp.
6. Refrain from feeding any animals, as it can encourage them to become a nuisance and pose a danger to you and your children.
7. Do not allow children to wander off on their own within the camp or outside the fence.
8. Take extra precautions when supervising your children around the swimming pool. It is advisable to walk to your rooms in pairs, especially at night and when accompanied by children.
9. Please make an effort to conserve water.
10. Turn off the air conditioners when you’re not in your room. Staff may switch off air conditioners in unoccupied rooms to conserve energy.
11. Remember to turn off lights in your bedroom when you are not present.
12. Kindly refrain from taking towels, linen, or cutlery when you check out.
13. Avoid littering or leaving rubbish in the bush or within the camp.
14. Do not throw any food remains or peels into the bush.
15. Every evening, please bring the outside couch cushions inside in case of rain.
16. No day visitors are permitted to visit guests staying at Harry’s Camp.
17. Please refrain from playing music in the camp, as sound travels easily.
18. Don’t forget to sign the visitor’s book!

Harry’s Camp

Game Drive Rules:

  1. Only one vehicle is allowed to go on a drive at a time, and it must be operated by your approved professional guide.
  2. Self-driving the game viewer vehicle is not permitted.
  3. It is prohibited to follow the game viewer vehicle with your own vehicle.
  4. The tracker seat is exclusively reserved for trackers or rangers and should not be used by anyone else.
  5. Please refrain from littering or leaving rubbish in the bush or within the camp. Do not throw peels or any food remains into the bush.
  6. Exiting the vehicle while in the bush is not allowed.
  7. Hanging off the vehicle while it is in motion is strictly prohibited.

Service

Bronna will be available on duty during your stay from 6 am to 5pm. Your rooms will be tidied daily for your convenience. If you would like a fire to be lit in the morning for your breakfast or brunch, you can kindly request Bronna’s assistance. In the evenings, she will be happy to light a fire for you. We kindly suggest a service tip of R150 per person per day, which would be greatly appreciated.

Drinking Water

The water provided is suitable for drinking, but please note that it is naturally hard water. As a result, some people prefer to bring their own drinking water for their convenience.

Generator

There will be an ample supply of petrol in the generator for you to use throughout your stay. If you require assistance with operating the generator, please don’t hesitate to ask Bronna. However, for safety reasons, we kindly request that you refrain from leaving it running overnight while you sleep.

Load Shedding

We recommend downloading the EskomSePush App to stay informed about the load shedding schedule. To find our area, please look under Acornhoek (6) Bushbuckridge.

WiFi

Wifi is available and the password will be shared with you upon arrival.

Tipping

Are gratuities included in the package? No, gratuities are not included in the package price. They are separate and can be given at your discretion, based on the level of service you receive.

Harry’s Camp

Terms and Conditions for Booking at Harry’s Camp in the Timbavati:

  1. Booking and Reservation: 1.1. To secure a booking at Harry’s Camp in the Timbavati, a minimum of 4 weeks’ notice is required to allocate a ranger for your stay. Last-minute bookings cannot be accommodated. 1.2. All bookings are subject to availability and confirmation by Harry’s Camp.

  2. Deposit and Payment: 2.1. A 50% deposit is required to confirm and secure your booking at Harry’s Camp. 2.2. The deposit must be paid within the specified timeframe provided by Harry’s Camp at the time of booking. 2.3. The remaining 50% of the booking amount must be paid no later than 14 days prior to the scheduled check-in date. 2.4. Failure to make the full payment within the specified timeframe may result in the cancellation of the booking.

  1. Cancellation and Refunds: 3.1. Cancellations must be made in writing and sent to Harry’s Camp via email or any other official communication channel. 3.2. If a cancellation is made within 48 hours of the booking, and the check-in date is at least 14 days away, a full refund of the deposit will be provided. 3.3. If a cancellation is made at least 14 days before the scheduled check-in date, a 50% refund of the total booking amount (including the deposit) will be provided. 3.4. No refunds will be provided for cancellations made within 14 days of the check-in date. 3.5. Refunds, if applicable, will be processed within a reasonable timeframe after receiving the cancellation request.

  1. Amendments and Changes: 4.1. Any changes to the booking, such as altering the check-in/check-out dates or the number of guests, are subject to availability and must be requested in writing. 4.2. Harry’s Camp reserves the right to charge additional fees for any changes requested to the original booking. 4.3. In the event that Harry’s Camp needs to make changes to the booking due to unforeseen circumstances or force majeure, reasonable efforts will be made to provide alternative arrangements of a similar standard. If this is not possible, a full refund will be offered.

  1. Guest Responsibility: 5.1. Guests are responsible for providing accurate and complete information at the time of booking. 5.2. Any changes or updates to the guest’s contact details, including email address and phone number, must be communicated to Harry’s Camp in a timely manner. 5.3. Guests are expected to adhere to the rules and regulations of Harry’s Camp during their stay. Any damages or losses caused by the guest may result in additional charges.

  2. Force Majeure: 6.1. Harry’s Camp shall not be held liable for any delays, cancellations, or changes to the booking due to circumstances beyond its control, including but not limited to natural disasters, acts of terrorism, civil unrest, or government restrictions.

  3. Governing Law and Jurisdiction: 7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Harry’s Camp is located. 7.2. Any disputes arising from these Terms and Conditions or the booking shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.

By making a booking at Harry’s Camp, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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